Frequently Asked Questions

Payment Platform

  • How to choose the Best Payment Platform for your business in Singapore?

    Choosing the right payment platform is crucial to offering a seamless payment experience for your customers. When selecting a payment platform, consider factors such as: 

    – Ease of Integration: Look for a payment platform that integrates smoothly with your website or app. 

    – Security: Ensure the platform complies with security standards, like PCI DSS, to protect your customer’s data. 

    – Transaction Fees: Compare fees to find the most cost-effective option for your business. 

    – Support: Choose a payment platform provider with reliable customer support to assist you whenever needed. 

  • What is a Payment Platform?

    A payment platform is a technology solution that powers businesses to receive payments both online and offline. It securely facilitates transactions by transmitting customer payment details to banks, card networks, and wallet providers for verification. 

  • How is a payment platform different from an online/digital wallet?

    A payment platform helps businesses to receive online payments from customers. The payment platform is thus a service employed by a online business and does not have a direct relationship or account with the end customer. An online/digital wallet is a payment instrument in which customers can store money and utilise on online websites which provide the support for these wallets. 

Payment Links

  • What are the advantages of a Payment Link?

    Payment Links are a mobile-first method, easily shareable on social media or any messaging platform. They eliminate the need for separate POS equipment, setup, or maintenance. Compared to checkout pages with multiple redirections, Payment Links provide a far more frictionless experience. 

  • Is Link Payment safe?

    Yes. Payment Links ensure the encryption of sensitive data and protect customer information at every step, maintaining compliance with PCI DSS standards.